Supplier features

Support type

Bundled Services

Place of service

Remote and Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

4 years

Response time

Phone - Next agent and Onsite - Next business day

Service method

Phone and Onsite Repair

Additional information

Includes travel, priority access plus 1K+ seats

Additional support option

Defective media retention; Travel coverage; Priority Access Plus

Care Pack type

Electronic

Coverage period

48 month(s)

Warranty type

S