Introduction

Limit interruptions with HP Premium+ Support, a smart service that alerts of potential device issues using predictive AI-powered insights, automation and proactive 24/7 support for our fastest diagnosis and repair—wherever work happens.^[1,2]

Supplier features

Support type

Onsite repair

Place of service

Remote and Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite and Predictive Support

Additional support option

Device Health Monitoring; Predictive Analytics Dashboard; Proactive issue prevention; End user alerts; IT ticketing automation

Care Pack type

Electronic

Warranty type

S