When a mobile computer, printer or scanner goes down, the result is work stoppage or reduced productivity. You oftentimes can't wait weeks or even days to get your critical equipment back up and running.
And, without a service program in place, repairs can cost up to 3 times as much on average and take up to 4-5 weeks with no guaranteed turnaround time - not to mention the hassle of creating a PO for each and every repair order.
