ExtremeWorks Managed Services ResponsePLUS - Onsite offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase.
Product Supported | Extreme Networks ISW-12W-12P-4X |
Provided Support | Remote Monitoring |
Phone Support | |
Parts Replacement | |
New Releases Update | |
Email Support | |
Service Duration | 1 Year |
1 Year | |
Service Location | On-site |
Service Main Type | Exchange |
Service Characteristic | Parts |
Service Response Time | Next Business Day - Parts Replacememt |