At all stages of planning, deployment and support, Lenovo provides the expertise and services you need to accurately budget your IT expenses, ensure better service levels and increase user satisfaction.
| General | |
|---|---|
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 2 hours |
| Repair Time | 6 hours (committed time) |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service &Support | Extended service agreement - parts and labour - 5 years - on-site - response time:2 h - repair time:6 hours - availability:24 hours a day / Monday-Sunday Defective HDD/SSD/RAM retention - 5 years Technical support - phone consulting - 5 years |
| Compatibility Information | |
| Designed For | P/N:4588-HC2 |
