HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Remote problem diagnosis and support.
- Onsite hardware support.
- Replacement parts and materials included.
- Serivce-level options with different coverage windows.
5 year(s)
On-site
Y
Y
Business
Onsite repair
Onsite
In warranty
Standard workdays - 9 hours
5 years
Next business day response
Onsite repair
Excludes external monitor
Electronic
60 month(s)
S
