Introduction

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.

Supplier features

Support type

AI-powered insights w/onsite repair

Place of service

Remote and Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite and Predictive Support

Additional support option

Defective media retention; PC Solution

Care Pack type

Electronic