Introduction

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day^[1] Onsite Solution Support, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Security

Queue scheduling algorithms

Standard workdays - 9 hours

Queue scheduling algorithms

S

Queue scheduling algorithms

Onsite repair

Queue scheduling algorithms

Onsite

Features

Number of years

4 year(s)

Type

On-site

Service type

Next Business Day

Service time (hours x days)

9x5

On-site support

Yes

Repairs performed onsite

Yes

Parts replacement

Yes

Supplier features

Support type

Onsite repair

Warranty coverage

In warranty

Duration

4 years

Response time

Next business day response

Care Pack type

Electronic

Coverage period

48 month(s)