Introduction

You won't be down for long with HP Next Business Day^[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging.

Features

Number of years

1 year(s)

Next Business Day (NBD)

Y

Service time (hours x days)

9x5

Advance exchange service

Y

Compatibility

ScanJet Pro 4500 fn1

HP segment

Business

Supplier features

Support type

Exchange

Place of service

Offsite

Warranty coverage

Post warranty

Coverage details

Standard workdays - 9 hours

Duration

1 year

Response time

Next business day response

Service method

Advanced unit exchange

Care Pack type

Electronic

Coverage period

12 month(s)

Warranty type

P

Logistics options

Courier shipment and defective return