Extreme Networks PartnerWorks Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with labor for Covered Products (as defined herein) according to particular levels of purchase.
| Product Supported | Extreme Networks 9920-NPB-8 |
| Provided Support | Email Support |
| New Releases Update | |
| Web Support | |
| Parts Replacement | |
| Phone Support | |
| Web Knowledge Base Access | |
| Service Duration | 1 Year |
| Service Location | Service Depot |
| Service Main Type | Exchange |
| Service Characteristic | Parts |
| Service Response Time | Next Business Day - Parts Replacement |
