Extreme Networks Advanced Hardware Replacement Services offerings provide technical support, update and/ or upgrade support, and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, service offerings cover the replacement part arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
| Product Supported |
Extreme Network ISW-12W-12P-4X |
| Provided Support | Replacement |
| Web Support | |
| Web Knowledge Base Access | |
| Phone Support | |
| Parts Replacement | |
| Email Support | |
| Service Duration | |
| 1 Year | |
| Service Location | Service Depot |
| Service Main Type | Exchange |
| Service Characteristic | Parts |
| Service Response Time | Next Business Day - Advance Hardware Replacement |
