The Next Business Day Advanced Hardware Replacement Services (NBD AHR) service provides replacement hardware to be shipped to the customer's door for next business day delivery provided the Return Material Authorization (RMA) is approved prior to 2 pm local time.
| General | |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Details | |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday |
| Compatibility Information | |
| Designed For | P/N: AP-7131-60020-WR |
