Extreme Networks Software and GTAC Service offering provides technical support and update and/or upgrade support, for Covered Products (as defined herein).
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.
| Provided Support | Web Knowledge Base Access |
| Web Support | |
| TAC Live Support | |
| Software Support | |
| Phone Support | |
| New Releases Update | |
| GTAC Live Support | |
| Email Support | |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Main Type | Technical |
