This service offer grants customers'peace of mind during three years,thanks to a higher service level compared to normal standard warranty.
During the 3 years your Eaton UPS is covered by a contract granting a high level of service. You will enjoy technicians'interventions on site in case of failure,with a fix delay in case of emergency call. Even if no failure has occurred,1 maintenance visit will be performed in the last year. Customers will take advantage of a professional help-line who will grant them support thanks to Eaton Service professionals.
| General | |
|---|---|
| Service Included | Inspection |
| Location | On-site |
| Full Contract Period | 3 years |
| Support Period | 1st and 2nd year |
| Details | |
| Service &Support | Extended service agreement - inspection - 3 years - on-site - 1 incident Extended service agreement - maintenance - 3 years - 1 visit per year Technical support - emergency consulting - 3 years - on-site - response time:8 h Technical support - phone consulting - 3 years |
