Introduction

HP Hardware Support Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and on which customers may easily restore data from backup files, HP Hardware Support Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Caractéristiques

Nombre d'années

2 année(s)

Segment HP

Professionnel, Entreprise

Caractéristiques du fournisseur

Support type

Echange

Place of service

Hors site

Warranty coverage

Sous garantie

Détails de couverture

Jours ouvrables réguliers : 9 heures

Duration

2 ans

Response time

Echange expédié dans les 4-7 jours ouvrés

Service method

Echange standard d'unité

Care Pack type

Electronique

Coverage period

24 mois

Warranty type

S

Logistics options

Service de messagerie pour l'enlèvement et le retour