ExtremeWorks Managed Services MonitoringPLUS - AHR offerings provides continuous remote network monitoring, technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database and standardized network reports.
| Product Supported |
Extreme Networks ISW-12W-12P-4X |
| Provided Support | Remote Monitoring |
| Phone Support | |
| New Releases Update | |
| Email Support | |
| Parts Replacement | |
| Service Duration | |
| 1 Year | |
| Service Location | On-site |
| Service Main Type | Exchange |
| Service Characteristic | Parts |
| Service Response Time | 4 Hour - Advance Parts Replacement |
