Extreme Networks preventive maintenance helps to avoid future issues,while their Technical Assistance Center (TAC) team and eSupport website enable you to quickly research and resolve issues. ExtremeWorks Maintenance and Support provides you with the security of knowing that you have access to expertise and support when the unexpected occurs.
| General | |
|---|---|
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Details | |
| Service &Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time:4 h - availability:24 hours a day / Monday-Sunday New releases update - 1 year Product info support - web knowledge base access - 1 year - availability:24 hours a day / Monday-Sunday Product info support - e-mail consulting - 1 year - availability:24 hours a day / Monday-Sunday Product info support - web support - 1 year - availability:24 hours a day / Monday-Sunday Technical support - phone consulting - 1 year - availability:24 hours a day / Monday-Sunday |
| Compatibility Information | |
| Designed For | P/N:5720-24MXW |
