Storagecare Gold Support Plan Zone 1 - Extended Service Agreement (uplift) - Parts And Labor

Introduction

Our Service plans are designed to keep your data safe, protecting it even before issues arise

With growing volumes of information, increased security restrictions, and the huge impact that inaccessible or lost data can have on your resources, it's important to have a comprehensive solution in place to manage it all.

Quantum offers plans designed to fit your unique needs in more than 180 countries, 24/7 online and multilingual phone support, and proactive monitoring through StorageCare® Guardian. You'll also get access to online self-service, which allows you to log and track your service calls in real time.

Features

Next Business Day (NBD)

Y

Service time (hours x days)

24x7

Response time

1 h

Phone support

Y

On-site support

Y

Compatibility

Quantum Scalar i40