Introduction

Maximum Protection
Access around-the-clock support with the Zebra OneCare Select plan. Build on the benefits of the Essential plan, PLUS 24/7 live-agent telephone support and next-business-day, ‘like new’ device replacement pre-loaded with your settings, software, apps and OS, and LifeGuard versions.

24/7 Live Agent Technical Phone Support
24/7 live-agent telephone technical support in 17 different languages no matter where the customer is located (English live-agent support after-hours).

Next Day, "Like New" Device Replacement
“Like-new” replacement device ships for next business day delivery, same day shipment, next bus day delivery (where possible).

Standard Commissioning Service
Standard Device Commissioning preloads the device with customer’s level of software, apps, configuration, OS and LifeGuard version.

VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)
Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.

OS and LifeGuard for Android Security Updates
Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

Features

Service time (hours x days)

24x7

Repair time

24 h

Number of years

3 year(s)

Phone support

Yes

Compatibility

TC22XX