Introduction

Maximum Protection.
Access around-the-clock support with the Zebra OneCare Select plan. Build on the benefits of the Essential plan, PLUS 24/7 live-agent telephone support and next-business-day, ‘like new’ device replacement pre-loaded with your settings, software, apps and OS, and LifeGuard versions.

- 24/7 Live Agent Technical Phone Support
24/7 live-agent telephone technical support in 17 different languages no matter where the customer is located (English live-agent support after-hours).

- Next Day, "Like New" Device Replacement
“Like-new” replacement device ships for next business day delivery, same day shipment, next bus day delivery (where possible).

- Standard Commissioning Service
Standard Device Commissioning preloads the device with customer’s level of software, apps, configuration, OS and LifeGuard version.

- VisibilityIQ OneCare (Available for Zebra Mobile Devices and Scanners)
Cloud-based dashboard to view repair and support information, contracts, case lifecycle reports, LifeGuard Analytics, repair on time delivery, repair rates and top repair metrics.

- OS and LifeGuard for Android Security Updates
Protect your business and ensure your devices are always running at optimum performance levels and compliant with data protection laws.

Features

Service time (hours x days)

24x7

Number of years

3 year(s)

Phone support

Yes

Compatibility

ZT231