Ensure uninterrupted coverage to allow your system to achieve its maximum lifespan. In addition to your base warranty, Lenovo offers you a wide range of flexible warranty extensions, including the YourDrive YourData service, which allows you to keep and dispose of failed drives yourself (otherwise, failed drives that are eligible for warranty will be returned after the exchange to Lenovo).
| Generally | |
| Included Services | labor and spare parts |
| Job | On site |
| Full contract period | 1 year |
| reaction time | 4 hours |
| recovery time | 24 hours (agreed) |
| service availability | 24 hours a day / 7 days a week |
| details | |
| services and support | Extended Service Agreement - Labor and parts - 1 year - On-site - Response time: 4 hrs - Repair time: 24 hours - Availability: 24 hours a day / Monday-Sunday Defective HDD/SSD/RAM retention - 1 year Technical support - Telephone consultation - 1 year |
| Compatibility information | |
| developed for | Lenovo ThinkSystem DS2200 LFF FC/iSCSI Dual Controller Unit, LFF SAS Dual Controller Unit, SFF FC/iSCSI Dual Controller Unit, SFF SAS Dual Controller Unit |
