Introduction

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.• Choice of service levels to meet specific business needs.

Features

Number of years

2 year(s)

Next Business Day (NBD)

Y

HP segment

Business, Enterprise

Supplier features

Support type

Exchange

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

2 years

Response time

Next business day response

Service method

Advanced unit exchange

Care Pack type

Electronic

Coverage period

24 month(s)

Warranty type

S

Logistics options

Courier shipment and defective return