Introduction

HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period.

Features

Number of years

2 year(s)

Compatibility

HP Officejet Pro 6830 HP Officejet Pro 8100 HP Officejet Pro 8000

HP segment

Business, Enterprise

Supplier features

Support type

Exchange

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

2 years

Response time

Exchange shipped within 4-7 business days

Service method

Standard unit exchange

Care Pack type

Electronic

Coverage period

24 month(s)

Warranty type

S

Logistics options

Courier pick up and return