Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with HP Essential Support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.[1]
Offsite repair
Offsite
In warranty
Standard workdays - 9 hours
Next business day response
Depot repair
Defective media retention
Electronic
S
Courier pick up and return