HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.
5 year(s)
On-site
Next Business Day
9x5
Yes
Yes
Remote and Onsite
In warranty
5 years
Next business day response
PC Solution; Active Care
60 month(s)
S
Standard workdays - 9 hours
Electronic
Onsite and Predictive Support
Active Care
