Introduction

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Solution Support^[1], and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Features

Type

On-site

Service type

Next Business Day

Service time (hours x days)

9x5

Number of years

5 year(s)

On-site support

Yes

Parts replacement

Yes

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

5 years

Response time

Next business day response

Service method

Onsite repair

Additional support option

PC Solution

Care Pack type

Electronic

Coverage period

60 month(s)

Warranty type

S