HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
1 year(s)
On-site
Y
Y
Business
Onsite repair
Onsite
In warranty
Standard workdays - 9 hours
1 year
Next business day response
Onsite repair
excludes external monitor
Defective media retention
Electronic
12 month(s)
S
