Introduction

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.

Supplier features

Support type

AI-powered insights w/onsite repair

Place of service

Remote and onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite and predictive support

Additional information

Defective media retention

Additional support option

Defective media retention

Care Pack type

Electronic

Coverage period

36 month(s)